b'POLICIES & PROCEDURESPRICES Prices for this catalog are effective January 1, 2022 and are subject to change without notice.ORDERS Minimum order required is $200. All orders received before 12:00 p.m. PST, ship within 2 business days.TERMS Current customers: Terms 30 days from invoice date. New customers: Terms 30 days after meeting credit requirements. Returned checks are subject to a $25 service charge and future check privileges may be revoked. HairArt accepts checks, money orders, and wire transfers All major credit cards accepted only for customers paying catalog prices.FREIGHT Free ground shipping on orders of $750+ within California; free ground shipping on orders of $1,000+ shipped within the Continental U.S.For Puerto Rico & Canada $1,500+ orders. 5% freight allowance for Hawaii & Alaska on orders of $750+BACK-ORDERS Any items anticipated to arrive at HairArts warehouse within 30 days from when the order was placed, will be back- ordered.Please advise HairArts customer service if you want to mark your account as "no back-orders". Free freight on all "back orders". Back-orders under $75 will be cancelled.CLAIMS & SHORTAGES Shortages and claims should be reported to HairArts Customer Service Department within10 business days of receiving the goods. Check your shipment for freight damages before accepting the merchandise from the carrier and report any damages onthe bill of lading. Any damages need to be reported HairArts Customer Service Department within 10 business days to be honored.RETURNS To ensure prompt and proper credit, or replacement of returned items, please follow the guidelines below:1- Request a Return Authorization Number by calling HairArtscustomer service departmentat 888.HAIRART (424.7278).2- All returns must have a return authorization number noted on the outside of the package.3- Include a packing list with your companys name and address. List all items being returned and invoice number from which the item was purchased. If no invoice number is provided, credit will be issued at the lowest price in your purchaseinvoice history. HairArt Products reserves the right to apply a 25% restocking fee.WE INVITE YOU TO CONNECT WITH USdemos, and more!@hairartproducts facebook.com/HairartProducts@invisitab facebook.com/InvisiTab@houseofeuropeanhair facebook.com/HouseOfEuropeanHairHOW TO ORDERorders@hairartproducts.com 310.217.8900 | 888.HAIRART 310.538.5251 www.hairartproducts.com 888.424.7278'